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img{object-fit:cover;width:100%;height:100%}.story-copy{flex-direction:column;justify-content:center;padding:36px 48px;display:flex}.story-copy h2{margin:10px 0;font-size:30px;font-weight:800}.story-copy p{color:#ffffffd1;margin:0;line-height:1.8}.hero-buttons{gap:14px;margin-top:26px;display:flex}.story-copy .primary-button{color:var(--red-dark);background:#fff;border-color:#fff}.story-copy .primary-button:hover{background:#ffecec}.filter-layout{grid-template-columns:230px 1fr;align-items:start;gap:20px;display:grid}.filter-sidebar{border:1px solid var(--line);border-radius:var(--radius);background:#fff;padding:20px}.filter-sidebar h3{margin:0 0 16px;font-size:16px}.filter-sidebar section+section{border-top:1px solid var(--line);margin-top:22px;padding-top:20px}.filter-sidebar button{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:4px;width:100%;padding:9px 12px}.filter-sidebar button:not(.active):hover{color:var(--red);background:var(--red-50)}.filter-sidebar 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var(--red-dark));border-radius:12px;grid-template-columns:1fr 300px;display:grid;overflow:hidden}.member-hero-main{flex-direction:column;padding:36px;display:flex}.member-hero h1{margin:0 0 10px;font-size:28px;font-weight:800}.member-hero-main>p{color:#ffffffb8;margin:0;font-size:13px}.member-points{gap:32px;margin-top:22px;display:flex}.member-points b{font-size:28px;line-height:1.1}.member-points small{color:#ffffffb3;margin-top:4px;font-size:11px;font-weight:400;display:block}.member-progress{max-width:420px;margin-top:18px}.member-progress-text{color:#ffffffbf;justify-content:space-between;gap:12px;margin-bottom:8px;font-size:12px;display:flex}.member-progress-bar{background:#ffffff2e;border-radius:999px;height:8px;overflow:hidden}.member-progress-bar i{background:linear-gradient(90deg, var(--gold), #fbe1bd);border-radius:999px;height:100%;transition:width .4s;display:block}.member-hero-max{color:#ffffffbf;margin:16px 0 0;font-size:12px}.member-hero-actions{align-items:center;gap:14px;margin-top:auto;padding-top:24px;display:flex}.member-hero-actions .secondary-button[disabled]{opacity:.6;cursor:not-allowed}.member-hero-tip{color:#fff9;font-size:12px}.member-card{text-align:center;background:radial-gradient(120% 100% at 82% 0,#f2c48e42,#f2c48e00 62%),#00000029;border-left:1px solid #f2c48e47;flex-direction:column;justify-content:center;align-items:center;gap:6px;padding:28px 22px;display:flex}.member-card-seal{width:84px;height:84px;color:var(--gold);background:#0000002e;border:1px solid #f2c48e8c;border-radius:50%;place-items:center;display:grid;position:relative;box-shadow:0 0 0 6px #f2c48e1f,inset 0 0 18px #f2c48e2e}.member-card-seal-text{letter-spacing:1px;font-size:30px;font-weight:800}.member-card-avatar{object-fit:cover;border-radius:50%;width:100%;height:100%;position:absolute;inset:0}.member-card-avatar[hidden]{display:none}.member-card-badge{z-index:1;background:#4a0a07;border:1px solid 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var(--red-100);background:#fff;border-radius:50%;place-items:center;width:21px;height:21px;font-size:11px;font-style:normal;line-height:1;display:grid;position:absolute;bottom:-4px;right:-4px}.level-name{justify-content:center;align-items:center;gap:6px;margin:10px 0 6px;display:flex}.level-name b{font-size:15px}.level-name i{color:#fff;background:var(--red);border-radius:999px;padding:1px 7px;font-size:10px;font-style:normal}.level-threshold{color:var(--muted);margin:0 0 12px;font-size:12px}.level-perks{flex-wrap:wrap;justify-content:center;gap:6px;display:flex}.level-perks span{border-radius:999px;padding:3px 9px;font-size:11px}.perk-discount{color:var(--red);background:var(--red-100);font-weight:700}.perk-coupon{color:var(--sub);background:#f0f0f0}.member-levels-foot{color:var(--muted);margin:16px 0 0;font-size:12px;line-height:1.7}.message-list article{border-bottom:1px solid var(--line);grid-template-columns:46px 1fr auto;align-items:center;gap:14px;min-height:86px;padding:16px 0;display:grid}.message-list article>span{background:var(--red-50);border-radius:50%;place-items:center;width:46px;height:46px;font-size:21px;display:grid}.message-list h3{margin:0 0 5px;font-size:15px}.message-list p{color:var(--muted);margin:0;font-size:13px}.message-list time{color:#b5b5b5;font-size:11px}.chat-layout{border:1px solid var(--line);border-radius:var(--radius);background:#f5f5f5;grid-template-rows:1fr 68px;height:640px;display:grid;overflow:hidden}.chat-messages{padding:24px;overflow-y:auto}.chat-welcome{background:#fff;border-radius:10px;gap:12px;max-width:620px;padding:16px;display:flex}.chat-welcome>span{font-size:26px}.chat-welcome h3{margin:0 0 5px}.chat-welcome p{color:var(--muted);margin:0}.quick-questions{flex-wrap:wrap;gap:8px;margin:16px 0 26px 50px;display:flex}.quick-questions button{color:var(--red);border:1px solid var(--red-100);cursor:pointer;background:#fff;border-radius:999px;padding:7px 13px}.quick-questions 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